Ashburn, Virginia · technology services & AI transformation

Shwetal Mehta

I build and scale technology-services businesses — and the AI systems that improve their economics. At Lumen I ran a $200M managed-services portfolio and led its delivery transformation through offshoring, automation, and an AI-assisted pricing and proposal workflow. Today I design and operate production AI systems end to end: requirements, architecture, evaluation, and the AI-assisted build itself.

I'm open to two kinds of role: running a technology-services business as a VP or GM, and leading AI transformation inside one. Most candidates are credible for one or the other — I have carried the P&L and built the systems, so there is a résumé for each.

Three outcomes

What the work produced, before how it was built.

Days to minutes Pricing a managed-services deal went from a four-team relay to one seller in the room with the customer. Cost per statement of work fell roughly 13×. Measured on a pilot: twenty solutions engineers, hundreds of live deals, back-tested against a thousand more.
Twelve FTE of effort removed A managed-services practice rebuilt twice in seven years: fully onshore, to 80% offshore, to automation-first. Across the accounts we instrumented, automation touched seven tickets in eight and took roughly twelve FTE of hands-on effort out of the month.
$200M annual revenue Built and ran the managed-services practice that carried it — cloud, network, security and datacenter — with delivery and margin as my responsibility.

Case studies

What was broken, what I built, the numbers as measured, and what didn't happen.

Applications you can open

Built to be used, not watched. No sign-up, no demo request.

Dark training interface headed 'Your Demo is Either a Bridge or a Wall', with module progress and an XP counter.

Demonstrate to Win

Teaches sales engineers to demo AI products, where confidence scores invite doubt and "it learns over time" sounds like "it doesn't work yet". Eleven modules, 31 activities, two certification tracks.

Source · React 19 · no backend
Dark simulator showing a human-versus-AI share bar, four headline figures, and a written verdict panel.

AI Work Simulator

Who does the world's work by 2036? Six regions, six task classes, eight assumption dials. Move a dial and the verdict rewrites itself. Every scenario is a URL you can send.

Seeded with ILO, IMF, IFR, METR and Census data
Security simulator with a network topology, control toggles, and outcome metrics for a chosen stakeholder.

Security Posture Simulator

Toggle fifteen controls and watch risk move across nine threats. The same computed state is then argued four ways, for a CISO, a CFO, an architect and a SOC manager.

Source · tested scoring engine, 36 tests
Meal photograph beside the pipeline's portion estimates, each revised with a stated reason.

PlateLens

A proof of concept built in one sitting: can a model look at a meal photograph and reason about physical size? It hunts for an object of known size in frame to anchor scale. Not finished, not production, no accuracy claims — the point is that this is AI doing something that isn't a chatbot.

Recorded run, ten photographs, mistakes included
Line chart tracking frontier, generally-available and deployed AI capability across eight half-years.

The Tier Ledger

AI capability on a human-anchored 0–5 scale across eight domains, three readings each: what the lab has, what you can buy, what the economy actually runs. The gap between those three is the interesting part.

Eight half-years scored, three projected

Open source

The method, extracted from the systems below and stripped of their domain.

Private systems

Four private systems, three running and one deliberately retired into its successor. They stay closed because they carry the trading logic that was the point of building them. The engineering discipline does not have to stay private, so every figure here is counted from the repository. Each one links to its case study — what it was for, how it works, and what it cost to learn. The repositories themselves stay closed.

sma-cockpit — always-on research desk

ran daily against live market dataevery feature graded from day one~4,200 tests134 design documents

A daemon composing one canonical state file every sixty seconds from deterministic pipelines, with a scheduled LLM tier on top to select, rank and explain, never to produce a number. Ran daily for one operator with money on the outcome.

novaquant2 — second-generation autonomous platform

32 increments specified before being builtdeterminism enforced in CImore specification than implementation

More specification than implementation, on purpose. Contract-first schemas, a gatekeeper and risk governor in front of every consequential action, and point-in-time determinism enforced as a CI job.

compass — clean-sheet successor

47 programme documentsoperator gate at every phaseevery claim graded or labelled ungraded

Rebuilt from a charter rather than from the previous codebase, inheriting measured results and deliberately refusing to inherit code. Claims are graded as distributions; anything ungraded is labelled ungraded.

NovaHub — market-data and ML platform

data contracts enforced as tests against the databasemulti-vendor ingestion behind one interfacebackfill auditing

The data tier underneath the rest. Multi-vendor ingestion behind one provider interface, and a validation engine whose data contracts are enforced as integration tests against the database rather than asserted in application code.

Three rules

Earned from specific failures in the systems above, not adopted from a framework.

Code measures, AI judges. Deterministic code computes every number. The model selects, ranks and explains, and never invents a value. Anything without a source renders as a dash.
Design for the model you'll have in six months. New frontier models arrive monthly. A system that can't swap them behind an eval gate is already legacy. Frontier models only where judgment gates or publishes; smaller and local models everywhere else.
Rules are earned from real losses, and named. Every gate carries the identifier of the incident that created it. No gate is weakened silently.

What's next

Kept off this page on purpose. A portfolio that lists intentions beside results teaches a reader to discount both.